Data Protection Policy

1. Introduction

Adventure Learning ("we," "us," or "our") is committed to safeguarding your personal information. This policy outlines our practices regarding data collection, utilization, disclosure, and protection when you engage with our community draw platform operating under BC Gaming Licence #194752.

Using our services signifies your acceptance of these data protection practices.

2. Information We Gather

Personal Details

When creating an account, we collect:

• Full legal name (first and last names)
• Email address
• Phone number
• Date of birth (for age verification)
• Province of residence
• Payment information (processed securely via third-party providers)

Technical Information

Our platform automatically collects certain technical data:

• IP address
• Browser type and version
• Device information and operating system
• Pages visited and session duration
• Referring website

3. How We Utilize Your Data

Your personal information serves these operational purposes:

• Ticket Processing: Managing your draw participation and operational procedures
• Winner Notification: Contacting selected participants and coordinating prize distribution
• Account Management: Creating and maintaining your participant profile
• Communications: Sending draw announcements, result notifications, and essential updates
• Regulatory Compliance: Meeting BC gaming requirements and licence obligations
• Age Verification: Confirming all participants meet the 19+ requirement
• Security Measures: Detecting and preventing unauthorized or fraudulent activity
• Service Enhancement: Analyzing usage patterns to improve our platform

4. Information Disclosure

We maintain strict boundaries on personal data sharing. Your information is never sold, traded, or rented to third parties. Limited disclosure occurs only in these situations:

Regulatory Bodies

Provincial gaming authorities and regulatory agencies may receive information as required by law or licensing conditions.

Service Providers

Trusted third-party vendors assisting with operational functions may access data for:

• Payment processing
• Email delivery
• Platform hosting
• Usage analytics

These providers operate under contractual obligations to protect your information and use it solely for designated purposes.

Legal Requirements

Information disclosure may occur when required by court order, legal process, or government request, or when necessary to protect our legal rights, your safety, or public welfare.

5. Data Security Measures

We implement comprehensive technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Secure data backup protocols

While we employ robust security measures, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute protection despite our diligent efforts.

6. Data Retention

We retain your personal information for periods necessary to:

• Provide ongoing services
• Meet legal obligations and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain records per BC gaming requirements (typically 7 years)

After the retention period, we securely delete or anonymize your personal data.

7. Your Privacy Rights

Under applicable privacy legislation, you have these rights:

• Data Access: Request copies of personal data we hold about you
• Correction: Request updates to inaccurate or incomplete information
• Deletion: Request removal (subject to legal retention requirements)
• Processing Objection: Challenge certain data processing activities
• Data Portability: Obtain your information in a transferable format
• Consent Withdrawal: Revoke previously granted processing permissions

To exercise these rights, contact us at privacy@adventurelearning.cl.

8. Cookie Technologies

Our platform uses cookies and similar technologies to enhance your experience. Complete information is available on our Cookie Details page.

9. Protecting Minors

Adventure Learning exclusively serves individuals meeting British Columbia's age of majority (19 years). We do not knowingly collect information from persons under 19. Upon discovering underage data collection, we promptly remove such information.

10. Policy Updates

We may revise this Data Protection Policy periodically to reflect operational changes or legal updates. Significant modifications will be communicated through:

• Publishing the updated policy on our platform
• Updating the "Last Updated" date
• Email notification for substantial changes

Continued service usage following revisions constitutes acceptance of updated practices.

11. Contact Information

For questions, concerns, or requests regarding this Data Protection Policy or our privacy practices:

12. Legal Framework

Adventure Learning operates under BC Gaming Licence #194752, issued by the Government of British Columbia. Our privacy practices align with:

• British Columbia's Personal Information Protection Act (PIPA)
• Canadian federal privacy legislation
• Provincial gaming regulations and licensing standards